If you’re experiencing issues with processing a transaction using the CabFare Tap to Pay app, please ensure the following:
No Active Call: Ensure your smartphone is not engaged in a phone call during the transaction.
NFC functionality, which is essential for contactless payments, may be disabled during active calls, preventing successful payment processing.
Grant Location Services: To ensures secure payment processing, you must allow the app access to your device's location:
iPhone: Open Settings, tap Apps, select CabFare, go to Location Services, and choose While Using the App or Always for access.