Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

The driver had two EFTPOS terminals in the taxi. This made me suspicious.

The other terminal most likely was a Cabcharge terminal. The driver needs this to process Cabcharge cards. Cabcharge is an unregulated card instrument which means non Cabcharge payment terminals , such as the CabFare terminal can not process this card. Therefore, the driver will have two terminals.

For peace of mind, when using a card other than a Cabcharge card, insist that the driver uses the CabFare terminal. This will guarantee that your transaction will be secure at all times.

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