Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

What do I do with the merchant copies of the transaction receipts?

You are required to keep all merchant copies for a minimum of six months or longer. Occasionally cardholders may dispute a transaction through their bank and we will need to provide a copy. If we cannot provide evidence supporting the trip actually occurred, the bank will charge it back. Please keep your receipts in a safe place away from any heat source.

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