Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

Why is there a surcharge applied to my taxi fare?

Surcharges are charged to recover the reasonable costs of operating the payment services provided in taxis which has high processing costs primarily due to high merchant service fees changed by card schemes such as American Express. The level of service fees varies across Australia and are regulated by State Governments.

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