Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

  1. CabFare Support
  2. I'm a Passenger
  3. Rider: Refunds

The driver told me that the EFTPOS terminal was not working after he tapped my card on the terminal so I paid him cash. My statement shows that my card was charged.

If this happens ask the driver to give you a cash receipt. 

Please Contact Us and attach the cash receipt if you have one. After verifying with the driver you will be issued a refund for the overcharge.

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