Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

Rider: Refunds

I was charged twice for a fare only minutes apart. The driver had assured me that the transaction was processed only once.
The driver told me that the EFTPOS terminal was not working after he tapped my card on the terminal so I paid him cash. My statement shows that my card was charged.