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Help Center

Welcome to CabFare’s help center. We've compiled a list of common questions and answers to offer guidance, useful tips, and troubleshooting advice.

  1. CabFare Support
  2. I'm a Passenger
  3. Rider: Transaction Enquiry

Rider: Transaction Enquiry

  • Why does CabFare Melbourne appear on my statement? I did not take a taxi in Melbourne.
  • I am worried about my card being skimmed and other security issues.
  • I was charged a surcharge on top the fare shown on the meter
  • A fare appears on my statement on a day that I did not take a taxi ride.
  • Where can I complain about the surcharge?
  • I vomited in the taxi and was charged a large amount by the driver.
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